If you love your customer to death, you can’t go wrong.
‘Tis better to replicate genius than to create mediocrity.
It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.
Practice the philosophy of continuous improvement. Get a little bit better every single day.
If we wait until we’re ready, we’ll be waiting for the rest of our lives.
The way to get started is to quit talking and begin doing.
Good people are found, not changed. Recently I read a headline that said, ‘We don’t teach people to be nice. We simply hire nice people.’ Wow! What a clever shortcut.